Important Invoice and Payment Information
Keeping your account active is essential. Here's what you need to know about payments:
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Payment Deadline: All account invoices must be settled within 5 days from the due date.
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Account Suspension: Not making the payment within these 5 days will lead to account suspension as per our Terms of Service.
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Termination: If an account goes 30 days overdue, it will be terminated automatically. This means it will be completely removed from our servers and cannot be recovered.
If you're facing difficulties and can't make a payment on time or need to discuss avoiding suspension/termination, reach out to our Sales team before suspension. We're here to assist you as best as we can.